• Shipping & Delivery

Shipping & Delivery

1. Company Information

Business Name: Littlebizsmarts LLC
Website: https://littlebizsmarts.com
Support Email: support@littlebizsmarts.com
Customer Service Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday
Business Address: 511 W University Ave Apt 3, Champaign, IL 6182, United States

You may contact us at any time via email, and our support team will respond promptly during business hours.

2. Where We Ship

We currently ship to all 50 U.S. states, including:

  • The contiguous United States

  • Alaska

  • Hawaii

At this time, we do not ship internationally. If international shipping becomes available in the future, our policy will be updated accordingly.

3. Order Processing & Handling Time

Once you place an order on our website, our team begins preparing it for shipment.

Standard Handling Time

Task Duration Notes
Order Verification Same day Ensures information accuracy
Packing & Handling 1 Business Day Applies to all items (t-shirts, hoodies, shoes, hats)

We process all orders Monday–Saturday. Orders placed on Sundays or federal holidays begin processing the next business day.

4. Shipping Methods, Delivery Times & Costs

All orders ship via trusted national carriers (such as USPS, UPS, or FedEx), depending on your delivery location and the most efficient method available at the time of shipment.

Shipping Time & Cost Table

Shipping Method Delivery Time (After Handling) Shipping Fee Delivery Coverage
Standard Shipping 2–4 Business Days $6.99 Flat Rate All 50 U.S. states

Notes:

  • Delivery times apply after the 1-day handling period.

  • Delivery estimates exclude Sundays and federal holidays.

  • In rare cases, delays may occur due to weather, carrier issues, or unexpected disruptions, but we always work to ensure timely delivery.

5. Estimated Delivery Window

Your total estimated delivery time is:

Total Delivery Estimation Table

Stage Duration
Handling Time 1 Business Day
Shipping Transit Time 2–4 Business Days
Total Estimated Delivery Time 3–5 Business Days

This is the delivery window most customers experience. Any variation will be communicated if unusual circumstances arise.

6. Shipping Confirmation & Tracking

Once your order ships, you will receive an email confirmation that includes:

  • Your tracking number

  • Carrier details

  • A link to track your shipment

Please allow up to 24 hours for tracking information to update from the carrier’s system.

If you do not receive your tracking email within 2 business days of placing your order, contact us at support@littlebizsmarts.com

7. Order Changes & Address Accuracy

To ensure accurate and timely delivery, please review your address information carefully before completing your purchase.

Address Requirements

  • Full name

  • Street address (no P.O. Box if shipping shoes or large items)

  • Apartment or unit number

  • City, State, ZIP Code

  • Valid phone number for potential delivery verification

Changes After Ordering

If you need to change your shipping address or correct an error, notify us immediately: support@littlebizsmarts.com

We can only modify orders that have not yet shipped. Once the carrier has accepted the package, we cannot change the destination.

8. Failed Deliveries & Returned Packages

A delivery may fail for several reasons including:

  • Incorrect or incomplete address

  • Inability to safely leave the package

  • Refusal by recipient

  • Carrier error

If a package is returned to us:

We will notify you via email and provide options such as:

  1. Reshipping the item to a corrected address (additional shipping fee may apply)

  2. Canceling the order and issuing a refund (shipping fee is non-refundable unless the issue was caused by us)

We aim to resolve delivery issues promptly to prevent inconvenience.

9. Delayed Deliveries

Although we strive to deliver within our stated timelines, delays may occasionally happen due to:

  • Severe weather conditions

  • Carrier network issues

  • Public holidays

  • Unexpected logistical disruptions

If your order is delayed beyond the estimated delivery window, please contact us. We will assist in tracking the package and provide an update at the earliest possible time.

10. Lost or Missing Packages

If your package shows as delivered but you cannot locate it:

  1. Check your mailbox, porch, garage, and surrounding areas.

  2. Ask neighbors or building management if they received it on your behalf.

  3. Verify the shipping address in the confirmation email.

  4. Allow 24–48 hours, as carriers sometimes mark items delivered prematurely.

If the package still cannot be located after the above steps, email us at support@littlebizsmarts.com, and we will help initiate a carrier investigation.

Please note that final resolution depends on carrier findings, but we will support you through each stage.

11. Damaged Packages

If a package arrives damaged due to shipping conditions:

  • Take clear photos of the damaged packaging and item.

  • Contact us within 48 hours of delivery at support@littlebizsmarts.com

  • Include your order number and photos in your email.

We will evaluate the situation and provide the appropriate solution—replacement, refund, or other approved resolutions.

12. Multi-Item Orders

If your order contains multiple items (such as t-shirts, hoodies, shoes, and hats), there may be times when items ship separately due to:

  • Inventory availability

  • Packaging requirements

  • Carrier constraints

You will receive tracking details for each shipment if items are sent in multiple packages. Additional shipping fees do not apply for split shipments.

13. Shipping Restrictions

While we ship apparel and accessories nationwide, certain items may have additional restrictions:

  • Oversized or bulkier apparel may require special packaging

  • Shoe boxes may require non-PO Box addresses

  • Remote or rural areas may experience slightly longer delivery times

Any such limitations will be clearly listed on the product page before purchase.

14. Holiday Shipping Schedule

During high-demand seasons (e.g., November–December), processing and shipping times may extend slightly due to carrier overload. We recommend ordering early if you are purchasing gifts or time-sensitive items.

Despite seasonal increases in volume, our typical handling and shipping times remain stable, and we make every effort to maintain standard delivery estimates.

15. Order Verification for Fraud Prevention

To protect customers and prevent fraudulent transactions, orders may be subject to verification. In rare cases, this may slightly delay shipment while we confirm:

  • Payment authorization

  • Billing and shipping address match

  • Additional identity verification (only when required by payment processors)

We handle all information confidentially and securely.

16. Customer Responsibilities

When placing an order with Littlebizsmarts, you agree to:

  • Provide accurate, complete shipping details

  • Monitor tracking information

  • Contact us promptly if an issue arises

  • Ensure safe and secure delivery access

Littlebizsmarts is not responsible for:

  • Packages lost due to incorrect addresses provided by the customer

  • Packages stolen after confirmed delivery

  • Delays caused by carriers or external factors beyond our control

17. Contact Us

For any questions or concerns regarding shipping, delivery, or order status, we encourage you to reach out. Our support team is dedicated to providing timely, professional assistance.

Email: support@littlebizsmarts.com
Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday